Almacenes PAMA offers its customers a 30 days warranty from the date of purchase. To validate this warranty the customer must show the receipt of purchase. The warranty does not cover damage caused by misuse of the article.

All our products are protected by the International Warranty of the Manufacturer which starts from the date of purchase under its own terms and conditions.

The client must consult the warranty manual since every company has its own policy regarding repairs, exchanges and reimbursments. The customer can contact the authorized service centers mentioned in this manual or directly contact our representatives to help him in the process.


Almacenes PAMA offers its customers a guarantee of a full year of service in the following brands:

  • Cartier
  • Baume & Mercier.
  • Breitling.

A guarantee of complete services for 6 months is offered in the following brands:

  • Victorinox
  • Fossil
  • Michael Kors
  • Kenneth Cole
  • Adidas
  • Diesel
  • Swatch
  • DKNY
  • Citizen
  • Seiko

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